Questions

The ones we are asked most

The short answers are here. The long ones take half an hour, live.

Where does our data sit?

On your server, in your company. If you would rather, the system can run on our machine, and bringing it home again is a button on your own screen.

Do we have to install anything on the computers?

No. It runs in a browser, on a computer, a tablet and a phone.

Can we leave and take our data with us?

Yes. The database and the backups are yours and you download them yourself, without asking us.

What happens if we get a document wrong?

It is corrected, not deleted. The invoice is cancelled or put right with a note, and its number stays taken.

Do we still need separate accounting software?

No. The books are the foundation, and the accountant gets one archive a month with every report in it.

Can we start with only part of the system?

Yes. A module you do not use is not in the menu, and switching it on later is not a new release.

Will it work with our online shop?

Yes, through the programming interface. The shop reads items and stock and places orders; the interface is bought separately.

Can everybody see everything?

No. Rights are per resource and per group, down to the individual record, with separate permissions for deleting and archiving.

Who can sign in from your side?

Nobody, until your administrator grants access. For six hours, visible to everyone, and recorded in your own log.

What happens when a new version comes out?

It is prepared alongside and goes live only if everything is sound. The old one stays as the way back, and you can hold it for up to 31 days.

Does it work on a phone in the warehouse?

Yes. You scan with the camera or with a scanner, and you receive and load straight from the phone.

What if two people open the same record?

While one is editing, the other waits and then sees the finished version. You do not end up with two.

Next step

Half an hour, live, with your own documents

No slide deck. Bring one of your invoices and one of your deliveries and we will run them through the system in front of you.

We reply within the working day.